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Nearly 650 New Zealanders snapped up super cheap airfares as low as $NZ50 ($A40) for flights to Europe in September after a data inputting error on the website of KLM Royal Dutch Airlines, a report says.
But the lucky travellers may have to fork out more money for their flights after KLM cancelled the bookings and began issuing refunds.
A watchdog - the NZ Commerce Commission - rebuked the airline for taking more than four hours to correct the mistake and said it should have better systems in place.
KLM advised the travel industry on September 25 that it was increasing its airfares by $NZ50 ($A40) for economy class flights and $NZ100 ($A80) for business class, Adrian Sparrow, the commission's fair trading director, said in a statement.
"However, a data inputting error in Amsterdam resulted in the intended price increases becoming the total fare prices on the KLM website and travel fare databases."
I think they may have to honor those cheap airfares unless the website has language regarding errors and omissions.
